ONLINE CONSULTATION SERVICE
After requesting a free virtual consultation, our company will email you a video and two forms
to be completed. In our video, we help demonstrate how to correctly take measurements of your
new project space, which will assist you with the first form. The second form requires a list of
items that will be stored in your new custom-made furniture. These forms are to be emailed back
with photos (optional) before the date of your scheduled consultation. Photos of your space and
items will be useful to have before the virtual meeting. If the forms have not been received prior
to your consultation date, a friendly reminder email will be sent to you the day before.
On the day of your virtual consultation, a designer will video call you via your preferred app
(Zoom, Hangouts, Skype, WhatsApp, Facetime). When viewing your project space, having a
two-way audio camera would be most optimal.
What to expect during your virtual consultation?
First, your designer will ask a series of questions to better understand your needs, expectations,
ideas, timeline, and budget concerning your new project. After carefully listening, he or she will
also offer valuable suggestions and recommendations that may be suitable for your unique
product in mind. Last, your designer will schedule a second virtual visit where you may view
your personalized design and discuss further options.
What to expect on the day of the installation?
Your safety is our utmost priority. For this reason, our company and technicians are prepared to
practice all precautionary measures to ensure a safe and secure installation. This starts with our
vehicles being disinfected at our facilities before and after each use. Our assemblers are also
fully equipped with shoe covers, gloves, and masks throughout the entire installation period,
avoiding physical contact with their surroundings.
What to expect the day after your installation is completed?
The Closets Company is a family-owned business, and now, you have become part of our family.
As such, we are committed to making sure that we have delivered to you the best experience
possible. For this reason, after the installation is complete, a customer service representative will
check on you and your new product. It is our goal to ensure that you are entirely satisfied with
the way our company has treated you. Your feedback will help our family improve and continue
Our designers will help you create new projects
We use High-end machinery to produce top quality products with warranty
Our professional installers will bring the final touch to your home
Great customer service, the quality of the closets are top notch, the price is the best all around. The installer showed up on time and completed all the work without any issues and cleaned up afterwards. I would definitely use them again and recommend them to friends and family.
Very happy with the company! They have wonderful products and their work was exceptional. Would recommend them to people.
Closet company did a great job on my daughters closet, decided to give them a try for an add on bar off from kitchen, that did an outstanding job and great price :)